Terms of service
TERMS OF SERVICE — CAT WHISKER CO
catwhiskerco.com
Last updated: May 15, 2026
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OVERVIEW
Welcome to Cat Whisker Co! The terms "we", "us", and "our" refer to Cat Whisker Co. Cat Whisker Co operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Cat Whisker Co is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.
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SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.
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SECTION 2 — OUR PRODUCTS
We have made every effort to accurately represent our products and services. However, colors and product appearance may differ from what you see on screen due to your device type and display settings. We do not warrant that the appearance or quality of any product will meet your expectations or match exactly what is depicted in our store.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region, or jurisdiction.
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SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. Cat Whisker Co reserves the right to accept or decline your order for any reason at our discretion. Your order is not accepted until Cat Whisker Co confirms acceptance and your payment has been received and processed.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, modify, or cancel your order, we will attempt to notify you via the contact information provided at checkout.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for personal or household use only, and not for commercial resale or export.
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SECTION 4 — PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed, as confirmed in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
You agree to provide current, complete, and accurate payment and account information for all purchases. You agree to keep your account information up to date, including email address and payment details, so we can complete your transactions and contact you as needed.
You represent and warrant that: (i) the payment information you provide is true, correct, and complete; (ii) you are authorized to use the payment method provided; (iii) charges will be honored by your card issuer; and (iv) you will pay all charges incurred, including applicable taxes and shipping fees.
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SECTION 5 — SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Once your order is transferred to the carrier, title and risk of loss passes to you.
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SECTION 6 — INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, images, graphics, product reviews, video, and audio — and the design, selection, and arrangement thereof — are owned by Cat Whisker Co, its affiliates, or licensors and are protected by U.S. and foreign intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from our Services without our prior written consent.
Cat Whisker Co's names, logos, product and service names, designs, and slogans are trademarks of Cat Whisker Co or its affiliates or licensors. You may not use these trademarks without our prior written permission. Shopify's name, logos, and related marks are trademarks of Shopify. All other trademarks on the Services belong to their respective owners.
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SECTION 7 — OPTIONAL TOOLS
You may have access to third-party tools through the Services, which we do not monitor or control. These tools are provided "as is" and "as available" without any warranties or endorsements from us. We are not liable for your use of optional third-party tools. Any use of such tools is at your own risk and discretion.
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SECTION 8 — THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. If you leave our Services to access a third-party site, you do so at your own risk. Please review their policies before engaging in any transactions.
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SECTION 9 — RELATIONSHIP WITH SHOPIFY
Cat Whisker Co is powered by Shopify. However, all sales and purchases you make in our store are made directly with Cat Whisker Co. By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Cat Whisker Co, including any injury, damage, or loss resulting from purchased products. You expressly release Shopify and its affiliates from all related claims, damages, and liabilities.
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SECTION 10 — PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, available at catwhiskerco.com. Certain information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read and understood these policies.
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SECTION 11 — FEEDBACK
By submitting any ideas, suggestions, reviews, or other feedback ("Feedback"), you grant Cat Whisker Co a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, and distribute that Feedback for any purpose, including operating and improving the Services.
You represent that you own or have the rights to all Feedback you submit, that you have disclosed any compensation received in connection with it, and that your Feedback complies with these Terms. We are under no obligation to maintain your Feedback in confidence, compensate you for it, or respond to it.
You agree that your Feedback will not infringe any third-party rights or contain unlawful, abusive, or harmful content.
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SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS
There may occasionally be typographical errors, inaccuracies, or omissions in our Services related to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any such errors and to change or update information or cancel orders at any time without prior notice.
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SECTION 13 — PROHIBITED USES
You may use the Services for lawful purposes only. You may not use the Services:
- For any unlawful or malicious purpose
- To violate any applicable laws or regulations
- To infringe on intellectual property rights
- To harass, harm, or defame any person
- To transmit false or misleading information
- To send spam or unsolicited promotional materials
- To impersonate any person or entity
- To upload malicious code or interfere with the Services
- To collect personal information from others without authorization
- To scrape, crawl, or exploit any portion of the Services
We reserve the right to suspend or terminate your account at any time without notice if we determine you have violated any part of these Terms.
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SECTION 14 — TERMINATION
We may terminate this agreement or your access to the Services at any time without notice, at our sole discretion. You will remain liable for all amounts due up to and including the date of termination.
Sections covering Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination will continue to apply.
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SECTION 15 — DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY STATED BY CAT WHISKER CO, THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE MAY NOT FULLY APPLY TO YOU.
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SECTION 16 — LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, CAT WHISKER CO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND — INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS — ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THEM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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SECTION 17 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Cat Whisker Co, Shopify, and our affiliates, partners, officers, directors, employees, agents, and service providers from any losses, damages, liabilities, or claims — including reasonable attorneys' fees — arising out of: (1) your breach of these Terms; (2) your violation of any law or the rights of a third party; or (3) your use of or access to the Services.
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SECTION 18 — SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remainder of these Terms will remain in full force and effect.
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SECTION 19 — WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with our Privacy Policy and any other policies posted on the Services, constitute the entire agreement between you and Cat Whisker Co regarding your use of the Services, and supersede all prior agreements and communications.
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SECTION 20 — ASSIGNMENT
You may not transfer or assign these Terms or any rights under them without our prior written consent. We may transfer or assign these Terms at any time without notice to you.
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SECTION 21 — GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Cat Whisker Co is headquartered (Colorado, United States). You and Cat Whisker Co consent to venue and personal jurisdiction in such courts.
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SECTION 22 — HEADINGS
Section headings are included for convenience only and do not limit or affect these Terms.
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SECTION 23 — CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms at any time by posting revisions to this page. It is your responsibility to check this page periodically for changes. Your continued use of the Services following any changes constitutes acceptance of those changes. We will provide notice of any material changes as required by applicable law.
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SECTION 24 — CONTACT INFORMATION
Questions about these Terms of Service should be directed to:
Cat Whisker Co
📧 support@catwhiskerco.com
🌐 catwhiskerco.com